Job Description
Job Overview:
We are seeking a motivated and detail-oriented Model Sales Assistant to support our Sales Associates in delivering exceptional customer service and a seamless sales process at our boutique. As a Sales Assistant, you will play a vital role in enhancing the overall client experience by assisting with administrative tasks, organizing merchandise, and ensuring our sales team can focus on closing deals with customers.
Key Responsibilities:
- Assist Sales Associates during the sales process by preparing product information, organizing inventory, and ensuring that displays are properly maintained.
- Greet and engage with customers, providing them with a warm and welcoming experience.
- Maintain a detailed knowledge of Brand timepieces, features, and brand history to assist in answering customer inquiries.
- Manage stock levels, ensuring that products are readily available for presentations to customers.
- Support the preparation of sales documents, including Appraisals, receipts, and warranty information.
- Help coordinate repairs, and servicing requests with customers and internal teams.
- Ensure the sales floor and showcases are presentable and clean, following brand standards.
- Provide administrative support such as scheduling appointments, managing CRM entries, and following up with customers.
- Maintain a professional and polished appearance, embodying the luxury and prestige of the brand.
Requirements
- High school diploma or equivalent
- Previous experience in luxury retail, customer service, or sales support (preferred).
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Passion for luxury brands and high-end customer service.
- Proficiency with POS systems, CRM software, and basic office tools.
- Willingness to work flexible hours, including weekends and holidays.
Benefits
-Full Time
- Competitive salary
- Ongoing training and development in luxury sales and customer service.
- Healthcare, Dental, Vision -401k and Roth IRA options
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